ServiceNow System Administrator
Hiring Process
Time to Answer
2 open days
Process
1 Phone Call
1 Onsite Interview
Days to get an Offer
4 Days after Interview
Overview
ServiceNow System Administrator with 6+ years of experience, proven expertise as an Ivanti Administrator. Strong in Ivanti Neurons, Endpoint Manager, Service Manager, and patch management. Skilled in IT infrastructure, scripting, automation, and ITSM best practices.
Job Responsibilities
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Administer, configure, and maintain the company’s Ivanti environment.
- Play a crucial role in ensuring the optimal performance and functionality of Ivanti solutions, including Ivanti Endpoint Manager, Ivanti Service Manager, and Neurons related modules.
- Administer and maintain the Ivanti environment, including installation, configuration, and ongoing management of Ivanti products and modules.
- Collaborate with cross-functional teams to understand business requirements and configure Ivanti solutions accordingly.
- Monitor and troubleshoot Ivanti applications and systems, ensuring high availability, performance, and security.
- Implement and maintain Ivanti patch management processes, including testing, deploying, and reporting on software updates and patches.
- Design and manage Ivanti workflows, automation rules, and policies to streamline IT processes and enhance efficiency.
- Collaborate with IT teams to integrate Ivanti solutions with other systems and applications.
- Provide technical support and guidance to end-users and IT teams on Ivanti-related issues, configurations, and best practices.
- Conduct regular system audits to identify areas for improvement, ensure compliance with security policies, and optimize system performance.
- Stay updated with the latest Ivanti product releases, features, and enhancements, and assess their potential impact on our environment.
- Collaborate with vendors and participate in user groups and forums to leverage industry knowledge and best practices.
Must Have Skills
- At least 6 years of experience.
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Proven experience as an Ivanti Administrator or similar role.
- Strong understanding of Ivanti Neurons, including Endpoint Manager and Service Manager.
- Solid knowledge of Ivanti administration, configuration, and troubleshooting techniques.
- Experience in implementing and managing Ivanti patch management processes.
- Strong understanding of IT infrastructure, including servers, networks, and client devices.
- Proficiency in scripting and automation tools to enhance Ivanti functionality.
- Familiarity with IT service management (ITSM) concepts and best practices.
- Excellent problem-solving and analytical skills with a keen attention to detail.
Nice to have
- Relevant certifications in Ivanti administration or IT service management are a plus.
- Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and end-users.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Proactive and self-motivated with a passion for continuous learning and professional development.
What's great in the job?
- Great team of smart people, in a friendly and open culture
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Work at yechte
We are an independent digital consultancy with ambitious goals and a global presence. We support a diverse range of companies, building digital teams and delivering innovative digital solutions. Our multicultural and diverse workforce, comprised of ‘Global Citizens’, reflects this inclusivity.
We care about work-life balance and meeting the expectation of a growing team, investing in people because they are our greatest asset. Our consistent growth is a testament to this commitment.
Come work at yechte, a company on the rise, offering excellent benefits, opportunities for personal development, and the chance to learn from accomplished leaders. We are always looking for exceptional professionals to join our team.
What We Offer
Each employee has a chance to see the impact of his work. You work on real digital projects and make tangible contributions to the company. We want to provide to each individual personal, professional and social growth.
Attractive Benefits
We care about your comfort. At yechte we offer cost-effective and eco-friendly mobility plans, food allowances, and comprehensive healthcare support, enhancing employee satisfaction.
Personal Development
We care about your growth. At yechte we offer to boost your personal growth through tailored IT trainings and certifications, fostering a culture of agility and tech-driven expertise.
Flexibility
We care about your wellbeing. At yechte we offer flexi-hours and hybrid home/office work arrangements, enhancing employee work-life balance and productivity.
