STANDARD TERMS OF SALE AND REFUND POLICY

1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
2. Our invoices are payable within 30 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Yechte (and all its branches, sister companies and subsidiaries, such as Yechte Consulting Ltd. and Yechte Software Development Pvt. Ltd.) reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Yechte (and all its branches, sister companies and subsidiaries, such as Yechte Consulting Ltd. and Yechte Software Development Pvt. Ltd.) will be authorized to suspend any provision of services without prior warning in the event of late payment.
3. If a payment is still outstanding more than sixty (60) days after the due payment date, Yechte (and all its branches, sister companies and subsidiaries, such as Yechte Consulting Ltd. and Yechte Software Development Pvt. Ltd.) reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
4. Certain countries apply withholding at source on the amount of the invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Yechte (and all its branches, sister companies and subsidiaries, such as Yechte Consulting Ltd. and Yechte Software Development Pvt. Ltd.) become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Yechte (and all its branches, sister companies and subsidiaries, such as Yechte Consulting Ltd. and Yechte Software Development Pvt. Ltd.) in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
5. Yechte (and all its branches, sister companies and subsidiaries, such as Yechte Consulting Ltd. and Yechte Software Development Pvt. Ltd.) undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Yechte (and all its branches, sister companies and subsidiaries, such as Yechte Consulting Ltd. and Yechte Software Development Pvt. Ltd.) cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
6. In order for it to be admissible, Yechte (and all its branches, sister companies and subsidiaries, such as Yechte Consulting Ltd. and Yechte Software Development Pvt. Ltd.) must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
7. All our contractual relations will be governed exclusively by the respective law of the country where Yechte has its office registered.
8. Yechte Software Development Pvt. Ltd. adheres to a strict non-refund policy for purchases of online apps, plugins, modules, or off-the-shelf software under all circumstances.