Process Engineer
Hiring Process
Time to Answer
2 open days
Process
1 Phone Call
1 Onsite Interview
Days to get an Offer
4 Days after Interview
Overview
Process Engineer proficient in Visio, Aris, and process management tools. Strong in independent work organization, analysis, facilitation, communication, persuasion, negotiation, and Scrum values.
Job Responsibilities
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Defining and implementing new business (sub)processes aligned with 'Business Architecture' principles (as defined for the domain) and strategic objectives
- Make the necessary adjustments to existing processes
- Continuously work to enhance existing processes, focusing on customer satisfaction, efficiency, and risk management
- If appropriate, contribute to defining the needs for and testing the changes to the applications, with regard to the three aspects mentioned above
- Regularly monitor and assess the existing processes (based on key indicators, customer complaints, etc.) and, if possible, identify improvements
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Conduct analyses and studies related to the five points mentioned above
- Liaise and communicate with all involved at the appropriate time to realize the six points above, including, to keep in touch with reality on the floor, the operational teams
- Create and maintain sufficient (simple, understandable, easy to consult...) documentation, with a view to standardizing the implementation on the ground, solving incidents and supporting the resulting adjustments
- Ensure that the processes and their documentation comply with internal and external guidelines (Legal, Compliance, Permanent Control, General Inspection, etc.)
- Carrying out the various steps of change management at the appropriate time to ensure that customers and employees master the new or changed processes, including the adjustments to the applications
- Ensure follow-up and answer any questions after implementation of the changes (User support)
- Assist the team in delivering stories during the planned sprints, extending support beyond your specific area of expertise (the emphasis is on executing the sprint backlog, with stories prioritized by the Product Owner in function of the added value for the (internal or external) customer).
- The Process Engineer commits himself to the work to be carried out during a sprint or trimester (via the Agile Ceremonies including the Quarterly Agile Planning)
Must Have Skills
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Bachelor's or Master's degree, or equivalent experience
- Good knowledge of the specific tools for process management (Visio, Aris, ...)
- Ability to organize work independently, including estimating the scope and complexity of tasks to be completed
- Excellent analysis skills and ability to structure and model
- Efficient facilitator and communicator, both orally and in writing
- Strong ability to persuade, influence, and negotiate
- Fully endorses the values of Scrum
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Fluent in French, Dutch, and English
Nice to have
- A team player, customer-oriented, and driven to exceed expectations
- Structured approach/organized
- Ability to work autonomously
- Problem-solver, goal-oriented, quality-focused, with an eye for detail
- Leadership skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Work at yechte
We are an independent digital consultancy with ambitious goals and a global presence. We support a diverse range of companies, building digital teams and delivering innovative digital solutions. Our multicultural and diverse workforce, comprised of ‘Global Citizens’, reflects this inclusivity.
We care about work-life balance and meeting the expectation of a growing team, investing in people because they are our greatest asset. Our consistent growth is a testament to this commitment.
Come work at yechte, a company on the rise, offering excellent benefits, opportunities for personal development, and the chance to learn from accomplished leaders. We are always looking for exceptional professionals to join our team.
What We Offer
Each employee has a chance to see the impact of his work. You work on real digital projects and make tangible contributions to the company. We want to provide to each individual personal, professional and social growth.
Attractive Benefits
We care about your comfort. At yechte we offer cost-effective and eco-friendly mobility plans, food allowances, and comprehensive healthcare support, enhancing employee satisfaction.
Personal Development
We care about your growth. At yechte we offer to boost your personal growth through tailored IT trainings and certifications, fostering a culture of agility and tech-driven expertise.
Flexibility
We care about your wellbeing. At yechte we offer flexi-hours and hybrid home/office work arrangements, enhancing employee work-life balance and productivity.
