Application Support Engineer role

Application Support Engineer

Date Published: 21 Mar, 2024

Location: Brussels, Belgium

Type of job: Open to both

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Job Description:

We’re an independent digital consultancy with big ambitions. With offices in Belgium, India and the UK, we support a wide range of businesses. We build digital teams and deliver digital solutions. We are hiring a Application Support Engineer with 10+ years of experience.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.

Customer Relationship

Personal Evolution

Autonomy

Administrative Work

Technical Expertise

Responsibilities

Assist on server architecture for deployment of new applications and middleware: analyze requirements, design new (or changes to) architecture, test and PoC, create implementation project and work with teamlead in deploying it.
Challenge requirements versus security and manageability reasons.
Interface with (mainly IT) clients concerning area of expertise.
Third-line troubleshooting of complex issues.
Assist on day to day operational tasks like deploy and update all in-house developed applications in acceptance and production environments (mostly Windows IIS and SQL based).
System administration of the supporting core applications.
Enforcement and monitoring of security guidelines and standards.
Monitoring, change and patch management of the environment.
Ensure optimal 2nd/3rd level (interface to Microsoft and other 3rd parties) support.
Ensure that operating and installation documentation remains up to date.
Be part of the duty role (24/7, 1 in 4-5 weeks) in this team.

Must Have

At least 10 years of experience.
Proven recent expert experience with Windows Server 2012-2019 (10+ years).
Hands-on experience with Big-IP F5.
Knowledge of the LTM, APM and ASM modules.
Broad IT knowledge covering networking, security, end user, ITIL concepts.
Proven knowledge of IIS management and web site deployment.
Knowledge of Powershell.
Proven experience in supporting Applications on Linux Redhat (deploy an application, verify logs, monitor health and performance of a system, create scripts).
Understanding of firewalls and network load balancing concepts ( product knowledge will be Non-technical Skills).
Must be able and eager to learn new products or technologies.
Must be natively French or Dutch speaking.
Fluency in English is mandatory (for documents and international meetings).

Nice to have

Knowledge of MS-SQL, MongoDB, RabbitMQ, NEO4J or Redis Cache is a plus (on the job coaching/training as operator will be provided in missing knowledge).
Knowledge of German is a plus.

What's great in the job?

Great team of smart people, in a friendly and open culture
No dumb managers, no stupid tools to use, no rigid working hours
No waste of time in enterprise processes, real responsibilities and autonomy
Expand your knowledge of various business industries
Create content that will help our users on a daily basis
Real responsibilities and challenges in a fast evolving company

What We Offer

Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more