ServiceNow System Administrator
Hiring Process
Time to Answer
2 open days
Process
1 Phone Call
1 Onsite Interview
Days to get an Offer
4 Days after Interview
Overview
We’re an independent digital consultancy with big ambitions. With offices in Belgium, India and the UK, we support a wide range of businesses. We build digital teams and deliver digital solutions. We are hiring a ServiceNow System Administrator with 8+ years of experience.
Job Responsibilities
- Reinforcing the company's Support Team by handling daily tasks, as well as the development, implementation, and support of customers' IT Service Management systems
- Provide creative solutions and designs based on our customers' requirements, while respecting ITIL processes
- Responsible for reviewing requirements to ensure they are provided in sufficient detail to be accurately estimated
- Maintain updated documentation and procedures to guarantee the lifecycle of our developments
- Collaborate with various customer stakeholders to understand their requirements and implement or develop solutions in the company's software
- Maintain the company's software tool
- Manage and resolve incidents, enhancements, service requests, changes, etc.
Must Have Skills
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At least 8 years of experience
- Must have experience with ITIL methodologies
- Must have experience with ITSM technologies and CMDB
- Be able to manage and resolve incidents, enhancements, service requests, changes, and other related tasks
- Be able to handle multiple tasks and projects with varying and changing levels of priority
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Must be organized and analytical, with strong skills in working collaboratively within a team environment
Nice to have
- Knowledge of scripting languages (PowerShell, Python)
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Knowledge of web services and/or APIs
- Strong troubleshooting, problem-solving, and issue resolution skills
- Excellent interpersonal and communication skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Work at yechte
We are an independent digital consultancy with ambitious goals and a global presence. We support a diverse range of companies, building digital teams and delivering innovative digital solutions. Our multicultural and diverse workforce, comprised of ‘Global Citizens’, reflects this inclusivity.
We care about work-life balance and meeting the expectation of a growing team, investing in people because they are our greatest asset. Our consistent growth is a testament to this commitment.
Come work at yechte, a company on the rise, offering excellent benefits, opportunities for personal development, and the chance to learn from accomplished leaders. We are always looking for exceptional professionals to join our team.
What We Offer
Each employee has a chance to see the impact of his work. You work on real digital projects and make tangible contributions to the company. We want to provide to each individual personal, professional and social growth.
Attractive Benefits
We care about your comfort. At yechte we offer cost-effective and eco-friendly mobility plans, food allowances, and comprehensive healthcare support, enhancing employee satisfaction.
Personal Development
We care about your growth. At yechte we offer to boost your personal growth through tailored IT trainings and certifications, fostering a culture of agility and tech-driven expertise.
Flexibility
We care about your wellbeing. At yechte we offer flexi-hours and hybrid home/office work arrangements, enhancing employee work-life balance and productivity.
