Lead Consultant (ITIL framework, Application Support Management)
Date Published: 9 Nov, 2023
Location: Brussels, Belgium
Type of job: Permanent
Job Description:
We’re an independent digital consultancy with big ambitions. With offices in Belgium, India and the UK, we support a wide range of businesses. We build digital teams and deliver digital solutions. We are hiring a Finance Architect with 6-8 years of experience.
Responsibilities:
- In the role of a Lead Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment
- You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables
- As a thought leader in your domain, you will be the key advisor to architecture and design reviews
- You will anchor business pursuit initiatives, client training, in-house capability building
- You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape
- Should have some knowledge of ITIL framework
- Have some technical knowledge in java/spring boot
- Knowledge of DB
- Automotive industry experience
Job Summary:
- Min 10-12 years of experience
- Bachelor’s degree or foreign equivalent required
- Has good experience in managing L2 and L3 support
- Coordinate with client and vendor
- Knows the support processes
- Solid communication skills and problem solving skills
- Good technical knowledge on java, spring boot, microservice
- A technical manager is required
- High analytical skills
- A high degree of initiative and flexibility
- High customer orientation
- High quality awareness
- Excellent verbal and written communication skills
What we offer:
- Get involved with state-of-the-art technologies and innovative projects
- Be part of a fast-growing company
- A competitive salary including benefits